Skip to content

Explore our holiday curation for gifting success. SHOP THE GIFT GUIDE

Explore our holiday curation for gifting success. SHOP THE GIFT GUIDE

Enjoy FREE 2-Day shipping on all continental U.S. orders over $100.

Enjoy FREE 2-Day shipping on all continental U.S. orders over $100.

Sparkle now & pay later with 12 interest-free payments from Affirm.

Sparkle now & pay later with 12 interest-free payments from Affirm.

Holiday Return Policy

We’ve updated our return policy to give you peace of mind this holiday season.

All orders placed as of November 1st will be accepted for return or exchange through January 6, 2025.

This extended policy ensures flexibility for holiday shopping. Please note that all items must be unworn and in their original packaging.

Returns & Exchanges

What is your return policy?

All full-priced product purchased on our website is eligible for a return within 7 days after delivery. To return an item for a full refund please visit our returns portal to get started. To exchange an item please email us at info@efcollection.com Please note the below exceptions for all returns and exchanges:

  • Product showing any signs of wear, resizing, or damage will not be accepted and will be returned to sender.
  • Custom orders and pre-orders are non-refundable and cannot be exchanged. 
  • Items in our Last Look Collection and our EF Collection x Orly collaboration are final sale and cannot be returned or exchanged

If you are shipping back your order, please ensure it is packed securely and in its original packaging. EF Collection is not responsible for any damages incurred during transit.

How long does it take to process a return?

Once your return has been received and accepted, you will receive an email confirmation. Please allow 5-7 business days for your return to be processed and credited to the original form of payment. If you do not see a credit after 7 business days, please contact your banking center.

At this time, we unfortunately do not offer free shipping on returns or exchanges. Refunds will be credited to the original form of payment, excluding shipping fees of $25.00.

Can I cancel my order?

Once an order has been placed, it may be canceled at any time before it has shipped. To request a cancellation, please email orders@efcollection.com with your order number in the subject line. 

Should your order ship before we receive your request, the order can unfortunately no longer be canceled. We regret that we are unable to refund shipping charges for canceled orders that have already shipped.

If you placed a custom order, you can request a change or cancellation within 48 hours of purchasing. Please note that all custom orders are final sale after the 48 hour window.

Shopping Bag(0)

YOUR CART IS EMPTY!

Add Style Now

Installments by

Buy now, Pay later.

First payment due in 30 days,

12 equal monthly interest-free payments thereafter.

Step One

Add your favorites to your cart and select Affirm at checkout.

Step Two

Log in to your account or sign up and get instant approval to buy.

Step Three

Pay over 12 months with interest-free equal payments.

The first one is due 30 days after your purchase.

Rates from 0–36% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Financing Law license. For licenses and disclosures, see affirm.com/licenses. For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR.

x